Apple has reportedly pinpointed the cause of the so-called “Crackgate” affecting the iPhone Duo: the fault would stem from a defective component supplied by a specific subcontractor, rather than from a hinge design flaw. According to leaker Kang, Apple has identified the problematic production batch and can trace the exact devices involved by their serial numbers.
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If confirmed, this would be good news for Apple, which could withdraw units containing the flawed part from sale and so quell concerns about the hinge’s durability. In theory the company could also launch a recall program, but it seems likely Apple would avoid that level of publicity unless the number of affected phones is significant.
At the end of October, Apple acknowledged an issue impacting “a limited number of iPhone Duo units” and asked customers who experienced the problem to contact AppleCare for a replacement. Reports emerged within hours of the launch of Apple’s first foldable phone, all describing the same issue: users would notice resistance in the hinge as they began to open the device, followed by a sudden snap that blew through the rear of the inner display.
The damage consistently appeared in the same area — on the right side of the lower section — and led to visible lines of malfunctioning pixels.
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Ethan Rivers focuses on Android smartphones, emerging mobile platforms, and operating systems. With a critical yet fair perspective, he evaluates devices on performance, design, and ecosystem compatibility.