iOS 7 Training Begins for AppleCare Support Employees Ahead of Release Date

iOS7 WWDC 2013 Keynote Live

Apple has begun training its AppleCare support staff to tackle user questions regarding iOS 7. According to a 9to5Mac, the training is expected to be completed by the second week of September, in time for the release date of iOS 7. iOS 7 is the biggest change to the iPhone OS since the introduction of the original iPhone. Every screen, … Read More

RaviniOS 7 Training Begins for AppleCare Support Employees Ahead of Release Date

Apple Investigating iPad 3 WiFi Issues, Giving Replacements

iPad 3 WiFi Issue Replacement

According to an internal AppleCare document, Apple is now investigating reports of WiFi issues on the new iPad 3. Since its introduction and release only a few weeks ago, many users have been complaining about WiFi issues from connection drops, slow download and upload speeds to the iPad being unable to pick up local WiFi networks. A recent thread in … Read More

Kaled AliApple Investigating iPad 3 WiFi Issues, Giving Replacements

Apple Responds to Complaints of New iPad 3 Overheating

The New iPad

Many users of the New iPad 3 have complained that their new device often overheats after long usage. The iPad 3 heating up is expected by some to be a result of the higher resolution display and the faster processor. Although some users have reported only a small amount of heat, others have reported that they could not hold their devices … Read More

Kaled AliApple Responds to Complaints of New iPad 3 Overheating

Apple’s Internal iPhone 4 Antenna Troubleshooting Guidelines Leaked

iPhone 4 antenna issue is certainly a growing concern for Apple however, they have adopted a non-issue policy when dealing with the reception problem. BGR is now reporting that one of their “Apple connects” has sent them detailed guidelines which will be followed by Apple Care representatives when addressing the iPhone 4 antenna issues: Keep all of the positioning statements in the BN handy … Read More

RavinApple’s Internal iPhone 4 Antenna Troubleshooting Guidelines Leaked