Steve Jobs has been known to answer customer emails and it appears he answered a customer’s question regarding the iPhone 4’s reception issues.
Engadget received a message from an anonymous tipster who got a reply from the big man himself, Steve Jobs. Job’s answer was simple and quick to the point, “Just avoid holding it that way.” Can you believe that?
Engadget reached out to Apple to see what else they had to say. Apple acknowledged that there are reception issues with the new iPhone 4 and that it’s simply a matter of the physical location of your hand in regards to the phone’s antenna.
Here’s the official statement from Apple:
Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
Personally, I’ve never had reception issues with previous iPhone models, caused by the iPhone itself. To hear Apple suggest the use of a case as a fix to reception issues, leads me to believe that it is the reason they have finally decided to offer an iPhone Bumper case of their own.
What do you think about all this? Is this something Apple should have fixed? Do you think this is the reason they now offer the bumper? Share your thoughts in the comments!